Welcome to the International Service Clinic
at Sir Run Run Shaw Hospital


SRRSH offers full service medical care to its international patients through the International Service Clinic (ISC). At the ISC we offer healthcare that not only matches the high quality of care you deserve, but also strives to protect your privacy and create a healing environment. Located on the fifth floor of tower three, the ISC is staffed by bilingual nurses who speak both English & Chinese. When using SRRSH through the ISC, your primary care physician will be American Board certified and you will have direct access to our broad array of experienced specialists. At SRRSH ISC we give you confidence in your healthcare while you stay in the greater Hangzhou area.

 

The ISC has American Board certified primary care physicians on staff through a sharing agreement with the Genesys Regional Medical Center, USA. These physicians work on a rotating basis, practicing medicine and teaching residents, both in the United States and in China. This system allows us to provide top quality American primary care, both in medical quality and in medical culture.

 

Please see our family¡¯s practice doctors here.

 

If you need to see a specialist, please speak with our nurse receptionists to find the field you need. SRRSH has 34 medical specialties and English speaking doctors from each field are able to see you.
Sir Run Run Shaw Hospital (SRRSH) Dental Clinic was formed in 1994 as a collaborative effort with Loma Linda University (USA) to provide a model for internationally recognized dental care in China. We have been achieving this goal throughout our years of service and many of our dentists have had training in the United States. Most of our sixteen dentists are bilingual, with English and Dutch spoken.

 

Our long list of services includes:

 

Dental Implants, Porcelain Crowns & Bridges, Root Canal Treatments, Orthodontics, Oral Sugary, Intravenous Sedation, Dental Hygiene, Periodontics, Endodontics, & many other services.

 

The SRRSH Dental Department also maintains a separate English website here.
Our Health Promotion Center has been helping keep our patients healthy for nearly ten years and has helped pioneer preventative health care in the Hangzhou area. We built our center around the concept of comprehensive testing delivered within an exceptional environment and the results are a peaceful environment where we are able to minimize hundreds of patients¡¯ health risks every day.
As a medically-based health center, our mission is to enrich your life by helping you develop an active, healthy life-style which will allow you to achieve optimal health. There are two scheduling options: a daytime program, and an overnight program. We offer several types of programs, each including a physical examination by a physician and the laboratory services and tests that are required to evaluate your current state of health.
We provide a payment station that will include billing for all the services used through the ISC. We have billing arrangements with many international insurance companies which can save you the time of paying and then filing a medical claim to your insurance yourself. We ask that you pay your bill in full at this station at the end of your appointment.

 

The list of International insurance companies and agencies.

 

Please be aware of the following
If you are need urgent medical service outside of the ISC¡¯s normal hours (8:00am - 4:30pm), please proceed to the SRRSH emergency room, open 24 hours during all days, on the floor level of tower one. English is not universally spoken at the emergency room but care will be given as soon as possible regardless.

 

SRRSH ISC¡¯s family practice physicians and dentists will gladly treat your children. We are fully equipped to care for your children just as your family doctor and dentist do. However, we do not have a pediatric specialty department or inpatient services for pediatrics. Please ask our nurse receptionists if you have any questions regarding our services for children.

 

SRRSH inpatient services are held to a high standard and we will treat you with utmost care. Still, you must be aware that many members of our large inpatient staff are not bilingual. Many speak only Chinese, and it may be more comfortable for you to have Chinese speaking friends or family accompany you.

 

Although our ISC services are created especially for international patients, all patients may freely choose any point of entry to use the hospital¡¯s services. Both our basic outpatient & VIP options require use of Chinese and will usually have a longer wait to see the doctor.

 

We hope that this information can help you better understand and approach our hospital to best ensure your health.Sir Run Run Shaw Hospital, International Service Clinic
Giving you Sincerity, Confidence and Love!

 

 



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